Course Info
Quality Assurance in Operations Management
This course is designed for Working professionals from the Healthcare, Finance, Manufacturing, Technology, Agriculture, Public Service, and Education sectors
Course description
This module bridges the gap between routine operations and systematic quality management, and will equip you with the competence to:
- See the systems (or lack thereof) around you,
- Question inherited routines and ineffective processes,
- Apply ISO 9001 principles to prevent operational failures, and
- Build resilient systems within your operational environment.
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Facilitators
Title
MBA Lead Auditor ISO 9001, A seasoned professional in Quality management and advisory
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